Privacy Policy
Last updated: June 2026
Speed Trailer Supplies (“STS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, or purchase products from us.
Information We Collect
Information You Provide
- Contact details: name, email address, phone number, and shipping/billing address
- Account credentials and preferences
- Order history, payment information (processed securely by our payment providers), and communications with our team
Information Collected Automatically
- Device and browser information, IP address, and general location (country/region)
- Pages viewed, products searched, and interactions with our site
- Cookies and similar technologies used to improve site functionality and remember preferences
How We Use Your Information
- Process and fulfill orders, including shipping and customer support
- Manage your account and provide order tracking
- Respond to inquiries and provide product recommendations
- Send transactional emails (order confirmations, shipping updates, return notifications)
- Improve our website, product selection, and customer experience
- Comply with legal obligations and prevent fraud
With your consent where required, we may send promotional emails about new products, sales, and STS news. You may unsubscribe at any time using the link in our emails.
How We Share Information
We do not sell your personal information. We may share information with:
- Shipping carriers and logistics partners to deliver your orders
- Payment processors to complete transactions securely
- Service providers who assist with website hosting, analytics, and customer support
- Law enforcement or regulatory authorities when required by law
All third-party partners are required to protect your information and use it only for the services they provide to STS.
Cookies
Our website uses cookies to remember your preferences, maintain your shopping session, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may limit certain site features.
Data Retention
We retain personal information for as long as necessary to fulfill orders, provide customer support, comply with legal requirements, and resolve disputes. Account information is retained while your account is active and for a reasonable period thereafter.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal exceptions
- Withdraw consent for marketing communications
- File a complaint with a privacy regulator
To exercise these rights, contact us at sales@strailersupplies.com.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the Internet is 100% secure; we encourage you to use strong passwords and protect your account credentials.
Children’s Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
Consumer Health Data Privacy Disclosure
Speed Trailer Supplies is primarily a trailer parts and accessories retailer. We do not intentionally collect consumer health data as defined under applicable state and provincial privacy laws. If you believe we have inadvertently collected health-related information, contact us at sales@strailersupplies.com and we will promptly review and delete such data upon verification.
Contact Us
For privacy-related questions or requests:
Speed Trailer Supplies
504 65 Ave NW, Edmonton, AB T6P 1S8
Phone: (780) 851-0007
Email: sales@strailersupplies.com